The location is very good. The staff was very helpful and friendly. The room was cozy, with balcony, facing Rumeli cad (thank you for upgrade!). Soundproofing is ok. Road noises are audible but not disturbing. The room was cleaned and towels changed daily. The breakfast was AMAZING, plenty of choices, delicious and menu changing every couple of days. We had a couple of lunches and dinners in Arcade Cafe- food is very good and portions are gigantic. All in all, we enjoyed our 1-week stay very much!
Irina
2025년 4월
Top location on nisantasi's main road and 2 min walk from Osman Bey metro station. Comfortable, spacious, bright rooms with lots of storage. Nice power shower. High-end light fittings around the room. Excellent air-conditioning. Unlimited complimentary mineral water. Very friendly and helpful staff- great service from Gokhan and the gentleman at check-in. Our room was upgraded, and we got a late checkout. They also arranged our return airport taxi and provided good recommendations for food and transport. Gokhan helped me weigh my luggage after checkout- so helpful!
Sara
2025년 4월
the location of the hotel is really perfect: close to metro , close to shops, mall , café , restaurant. Nishantashi area is really nice ! The bed was confortable , the room was clean, lot of spaces in the wardrobe , it is a quiet hotel , we can still hear some traffic but quite normal in Istanbul, the staff is really nice especially Mr Nejdat from the end of afternoon / evening round thank you!, it was my second stay in this hotel and i really like this place!
Nadia
2024년 8월
Ideal location for shopping in nisantashi area. walking distance to Taksim square and not far from other touristic attractions by taxi. Also the metro station is just around the corner. very friendly and helpful staff. very comfortable beds and very nice bathrooms. Free water bottles and extra towels and bedding. Rooms include mini fridge and kettle with coffee and tea.
Ghia
2022년 5월
Great staff. Great location. Satisfied rooms. All the Staff welcomed me very well. I felt like a special guest during my stay Thank you to Murat and all the team including restaurant for their great and warm welcome and services. The food in the restaurant is delicious and the staff are so much kind. The location is amazing, close to nice restaurants and shopping malls, mosques, metros. etc. I hope I can stay again in the future in Arcade Hotel.
Zakaria
2024년 12월
Dear Sir or Madam/ or Manager of the Arcade Hotel, Please let me express my heartfelt expression for the best service in Arcade Hotel. I would like to emphasize that all staff members are very professional and friendly for all guests. I liked the breakfasts in the morning and arrangement of the taxi to airport. I am very much satisfied. Many thanks for making our vacation very perfect.
Assemgul
2024년 8월
The room was very comfortable, and all the amenities were top notch and up to expectations!. All the staff were friendly and exceptionally fluent in English as well as other languages. I found the receptionists very helpful, professional, and courteous fitting of international standards, mostly Nida and Murat from the front desk.
Idriss
2024년 12월
The location of the hotel is perfect also the size of the room is great staff is very helpful and polite especially murat and Okan in the reception And Belgin in the breakfast room
Shalaby
2025년 1월
excellent location, nice staff and good deluxe rooms .
Abdullatif
2022년 9월
Perfect stay , very kind and helpful staff, excellent location, spacious and beautiful room, and delicious breakfast.
Shams
2025년 4월